Returns & Exchanges
At Milky Plant, we want you to love your homemade plant milk journey; if you are not completely satisfied, you can return your device within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a prepaid shipping label and return authorization.
- 2.Prepare the Package
Securely pack your Milky Plant machine in its original packaging, including all accessories, power cords, and the user manual to ensure safe transit.
- 3.Ship It Back
Affix the provided return label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
